Our people, our strength
``Talent wins games, but teamwork and intelligence wins championships” (Michael Jordan)
CATI has implemented the own Customer Service, a customer-oriented service to take care of its clients.
The CATI Customer Service in addition to guarantee the client satisfaction in relation to the products acquired, it constitutes the connection between the warehouse facilities and Dealers, pursuing to eliminate all the possible obstacles in order processing and delivery.
Customer Care Torino
Customer Care Bologna
Customer Care Milano
Customer Care Brescia
Customer Care Padova
Customer Care Roma
ANNUAL INCREASING RATE OF EMPLOYEES
The experience at the service to our dealers is our added value, and the Dealers are always our priority and focus.
We work in a fast moving market with an increasing complexity , nevertheless the relationship of trust that binds CATI to its customers has remained unchanged over the years .
The continuous updating of the work methodologies allows the optimization of our distribution services and the most correct and accurate positioning on the shelf.
This is our job and our commitment: to provide you with what you need and when you need.
Facing with the best in class competitors
Engage ourself for the customers
Do our best
Act in advance, anticipate competitors
Success is the result of working together
IMPORTANCE OF COMMUNICATION
Communication plays a vital role in all aspects of our Company. We consider our priority to update ourself continuously both on what is happening out and in the Company. CATI always pays the utmost attention to internal communication which is one of our basis of the principles of efficiency and quality. All companies that want to grow must be constantly looking for a perpetual and effective strategy on communication, in external relationships with customers, through appropriate and efficient marketing plans and public relations, and within the Company’s staff in order to achieve a profitable organization and sales processing.